Training & Careers

Engineers top the 2020 Employer Satisfaction Survey, again

AUSTRALIAN bosses have named engineering graduates as the best for the second year running.

The Australian Government's Quality Indicators for Learning and Teaching (QILT) Employer Satisfaction Survey found employers' overall satisfaction level with engineering graduates was at 90.7 percent.

The survey, funded by the Federal Government, looked at the quality of education provided at Australian institutions by asking the employers of new graduates about the generic skills, technical skills and work readiness of the graduate.

Engineers Australia CEO Dr Bronwyn Evans said the excellent result reflected the emphasis institutions put on preparing students for their transition from university to work, and its close links with industry. 

“Increasingly, the 35 university members of the Australian Council of Deans (ACED)  have adopted project-based learning and increased attention to students' collaboration and communication skills. Engineering faculties and schools also have industry advisory committees that assist in ensuring that the programs are delivering to industry's current and prospective expectations,” Dr Evans said.

Professor Ian Burnett, president of ACED and executive dean of Engineering and IT at the University of Technology Sydney, said it was pleasing to see Engineering and Related Technologies at the top of the ratings once again.

“This excellent outcome is a tribute to the graduates and their teachers and rewards the level of industry engagement and the development of authentic technical and professional skills within our engineering degrees," Prof. Burnett said. 

"Many of the projects undertaken by students are linked to industry.  Students are required to gain industry experience and reflect on this using the graduate competency framework of the professional accreditation process operated by Engineers Australia, with whom ACED works closely,”.

The report follows on from the Graduate Outcomes Survey conducted last year, which found 84.4 percent of last year's engineering graduates found full-time employment, 12percent higher than for all graduates of undergraduate programs, and with median remuneration highest of all fields after medicine and dentistry, with women engineers earning slightly more than their male peers.

“An engineering degree is a platform for lifelong learning. Engineers possess complex problem-solving skills that are useful in a range of business contexts, not just technology, making them desirable and valuable employees,” Dr Evans said.


AIIA Skills Hub launch boosts Australia’s ICT industry

THE Australian Information Industry Association (AIIA) has launched the AIIA Skills Hub to create a digital skills platform that connects ICT training needs of industry and employees with vocational education and training (VET), tertiary and industry digital courses.

According to AIIA research, CEO Ron Gauci said, Australia has long had a digital skills gap and the AIIA Skills Hub seeks to fill that gap by mapping employee skills to career pathways and relevant training courses “as well as being the hub for digital badging for micro credentialing courses and repository for digital badges and accreditation”.

The AIIA Skills Hub has been built to support two AIIA industry and QUT co-designed micro-credentialing courses on cyber security and innovation in IT, but will also provide a central place where any VET or tertiary courses can be plugged in to the Hub, where employees can map their skills gap and identify appropriate courses to meet their future career needs.

The AIIA Skills Hub has launched with initial courses from QUT, CQU, QLD TAFE, and Microsoft.

“These courses will be built out with our other educational institutional members as a priority that will be mapped against the global Skills Frameworks for the Information Age (SFIA), an industry skills framework used by major Australian digital employers,” Mr Gauci said. 

Minister for Employment, Skills, Small and Family Business, Senator Michaelia Cash, said digital skills are in high demand across the country and will form an essential part of Australia’s future economy. 

“The Morrison Government is committed to upskilling and reskilling Australians, as we come out of COVID-19, with a record investment of almost $7 billion in vocational education and training this year,” Ms Cash said.  

“The launch of the AIIA Skills Hub is a great example of industry partnering with quality training providers to grow Australia’s ICT skills capabilities and the skills necessary for a modern digital economy,” the Minister said.

AIIA CEO, Ron Gauci, said, “We’re proud to provide further opportunities for AIIA members to develop their skills and continue to be highly valued employees across industries. Working with QUT and the SkillsLogiQ platform, the AIIA has been able to deliver a great platform for our members that will provide additional capability to grow skills and ensure Australia’s ICT workers will continue to be world class.

“Through this initiative, the AIIA is encouraging the growth of strong domestic skills and innovation ecosystem to support a globally competitive economy while the step change to digital transformation occurs,” Mr Gauci said.

“In a post-COVID economy, we know that strong skills in the ICT sector will continue to be highly sought after by employers.

“We’ve seen during the COVID pandemic the adoption of digital services expand at a rate that was expected to take many years. These are changes that will be permanent and will shape the Australian economy for years to come,” Mr Gauci said.

Individuals will be able to create a Skills Passport to map and manage their skills for career development. Queensland University of Technology (QUT), Queensland TAFE and NSW TAFE will provide high quality short courses.

Industry experts including Microsoft, LinkedIn and GITHub will provide free ICT specialist training. In turn, this program will help educators to provide employer relevant programs for Australian ICT students, Mr Gauci said.

The Skills Hub has been created based on the SkillsLogiQ platform. The program will help individuals plan skills development and career pathways and provide a ‘learning academy’ to support ongoing career development. Australia’s leading universities and TAFEs will be able to join the program and offer their short courses to AIIA members around Australia. 

The AIIA is a not-for-profit organisation aimed at fuelling Australia’s future social and economic prosperity through technology innovation. 


Skills Hub video overview:

How members will access their skills passport:


Advisory Board Centre launches AsiaPac scholarships to upscale businesses, support recovery

THE Advisory Board Centre has announced a $150,000 investment into 100 business leaders across Asia Pacific to provide vital access to knowledge and networks to support business growth and economic recovery.

The Advisory Board Centre's Scaling Business Scholarship has been launched at a time when the OECD’s Interim Economic Outlook has found that building confidence will be crucial to ensure that economies recover and adapt.

This investment in scaling businesses will drive economic impact and prosperity by equipping leaders to thrive in constantly changing and competitive business environments, according to Advisory Board Centre founder and CEO, Louise Broekman. 

She said the program was designed to prepare business owners and leaders to more effectively achieve their strategic priorities through smart, scalable governance and advisory solutions. 

Ms Broekman said scaling businesses played a crucial role in driving economic growth – both locally and internationally. 

“The global pandemic has been incredibly challenging but it has also highlighted the strength of the entrepreneurial spirit and the power of critical thinking and decisive decision making,” Ms Broekman said. 

“The Scaling Business Scholarship will provide business owners and leaders, who provide valuable products, services and employment, with the confidence to thrive in uncertainty and volatility by enabling critical thinking, access to practical advice and robust scalable governance frameworks that support both quality and speed.

“As governments across Asia-Pacific continue to invest in training and upskilling workers, we recognise the significance of equipping business owners and leaders with the knowledge they need to adapt, recover and drive growth.”  

The program is a wholly-funded initiative of the Advisory Board Centre which has been designed based on feedback gathered from the global advisory community as they supported businesses to navigate the effects of the global pandemic.

According to Ms Broekman, after the initial triage period of supporting business owners to navigate the immediate effects, advisors were reporting an increase in the number of business owners seeking support to explore options around repositioning their business and executing on strategic priorities.

“This Scholarship investment comes at a time when entrepreneurial organisations with high growth aspirations are poised to help drive economic growth and recovery," Ms Broekman said. "The ambition and drive is there -- we want to see more organisations achieving their ambitions and are providing practical support, increased knowledge and capability to help them on their journey.”

The Scaling Business Scholarship Program is now open for expressions of interest from business owners and leaders. The wider business community can also nominate a business leader for participation.

The program is targeting participation from business owners in key business hubs across the Asia Pacific region including Australia, New Zealand, Singapore and Hong Kong.

The Scaling Business Scholarship, valued at $1500 per participant, includes:

  • Enrolment in the Best Practice in Advisor Engagement eLearning Program;
  • Personalised program support;
  • Mentoring session with a global business leader to support action planning;
  • Comprehensive business diagnostics to help define key priorities for the future;
  • Access to a global network of influential and well-connected peers and advisors through the world-leading Advisor Concierge.

Applications are now open for the Round 1 commencement in late January, 2021

Ms Broekman said business owners and leaders with high growth plans are being encouraged to register their interest at tyhe website:


About the Advisory Board Centre

Representing independent professional members across 10 countries, the Advisory Board Centre recently released the world-first ABF101 Advisory Board Best Practice Framework, a principles-led approach to support ethical, impact focused engagements at a board level.  In 2004, Louise Broekman established an advisory board for her own business which provided her with first-hand experience in how a well-run advisory board can positively impact CEOs. Since 2012, she has served as chair for commercial advisory boards and led the international research and development programs for the Advisory Board Centre Global Research Council.  Ms Broekman is an in-demand speaker and is regularly called upon as the leading voice for Advisory Boards in the Asia-Pacific region.



Women accountants call for greater workplace support: study

WOMEN accountants are calling for greater workplace support, and a better culture to improve their mental health and engagement at work.

A new study by Monash Business School researchers, Carly Moulang and Alessandro Ghio from the Department of Accounting, found women’s presence in senior leadership remained low and accounting firms were facing difficulties in retaining them.

The research team set out to uncover why women dropped out in the middle of their career in professional service firms. A report by the Workplace Gender Equality Agency into gender equity found that despite women making up 48 percent of employees in the finance and insurance sectors, just 37 percent of them hold full-time management positions. 

Undertaking a survey of 203 women and conducting 31 in-depth interviews, researchers looked at supporting practices for women certified accountants from across Australia – including a broad cross-section of women from diverse backgrounds, demographics, ages and seniority in both urban and rural areas.

Associate Professor Moulang said survey respondents wanted to see more women in senior positions to inspire others to follow suit, and have male partners advocate for them and model greater workplace flexibility.

“Leadership support is key in order to advocate workplace change. There was a real call for more part-time positions with more leadership roles available to be done part-time. The ability to share roles is also on their wish list,” Associate Professor Moulang said.

Associate Professor Moulang said many women experienced work-life balance struggles despite the policies being in place for them to take time off work – in reality, they are unable to take the time when they need it.

“The crazy thing is that in many workplaces, while women may have plenty of time accrued, it’s not possible for them to take breaks until the project is finished. Doing so is seen as a ‘career suicide’ move. A consequence of this is that many women professionals then experience burnout,” Associate Professor Moulang said.

“One respondent spoke of the wellness days on offer at her workplace, but they were only available once the work was completed. This was often too late as burnout was already there. In many instances, women commented that burnout is ‘expected’ in their workplace, rather than something their workplaces try to avoid.

“The consequences of this approach have been devastating for many women, and have resulted in both psychological and physical repercussions, including hospitalisations."

Another woman told researchers: “When I first went back to work after my child, I was in a Big4, and that’s why I left. It’s because it didn’t matter if it was my day off or not, if it was month-end then I’d be expected to turn work around and work on that day.”

Dr Ghio said surprisingly, many women revealed they had to moderate their own behaviours, particularly in situations where they were the only woman in a meeting or on a committee. 

“Women in professional firms feel like they have to behave in certain ways to maintain their career. Part-time work and job sharing, even leaving early to pick up the kids from school, is still seen to be frowned upon in many workplaces and in terms of limiting women’s potential for advancement,” Dr Ghio said.

“Many of the women we spoke to are considering not just leaving the organisation but the accounting profession altogether.”

Researchers said their findings have relevant implications for the accounting industry, especially in the re-examination of practices that aim to support women in the workplace. This could also open the doors to improving psychological resources and wider acceptance of flexible working arrangements so women can better balance work and family duties.

“The identification of potential sources of support to break the glass ceiling for women can lead organisations to incorporate the challenges of the current fast-changing economy and society, and improve outcomes for women, allowing them to flourish at work,” Associate Professor Moulang said.

To hear more about this research, Monash Business School is holding a Masterclass titled ‘How do we integrate mental health, wellbeing and performance within professional service firms?’ For more information, click here.


UNSW redesigns commerce degrees to produce post-COVID work-ready graduates

UNIVERSITY of New South Wales (UNSW) Sydney’s redesigned Bachelor of Commerce degree courses have been redeveloped 'from the ground up' in response to pre- and post-COVID challenges facing businesses now and in the future.

Aspiring graduates will require a more diverse range of skills outside of those taught in traditional business degrees, said Mark Uncles, deputy dean for education and professor of marketing at UNSW Business School.

“While pre-pandemic understanding of areas such as accounting and financial literacy, economic and marketing principles, business communications and teamwork all remain important for organisations, additional themes have emerged in recent times,” Professor Uncles said.

“These include learning how to survive – and thrive – in the digital economy. It is clear we need to give more emphasis to digital literacy, business analytics, organisational agility, workforce flexibility, innovation and entrepreneurialism. 

“This holds true because of the current pandemic, but also because of the other big issues we face as a nation, such as climate change, limited water resources, changing energy demands, urban growth and renewal, and population ageing. There are business challenges – and opportunities – in all these areas,” he said.

To equip graduates with a sharper skillset, UNSW Business School engaged a wide range of employers as well as its Business Advisory Council members. The council includes board directors and c-suite executives from Australia’s top listed companies, regulators and public sector organisations who assist UNSW to better understand their business and organisational requirements.


EY’s Oceania Campus recruitment lead, Sarah Perrens, served as the industry representative on the Academic Program Review panel redesigning UNSW’s Bachelor of Commerce.

As well as the skills EY would expect to see in its graduates – such as communication, teamwork and problem-solving – Ms Perrens said the firm now assesses graduates for a range of other skills and competencies.

These include adaptability, being a virtual collaborator, drive and resilience, learning agility, and being technology focused -- that is, the ability to keep abreast of new technologies and how they can be practically applied.

“We are seeing an increasing demand for future skills in data and analytics, and staying abreast of new technologies such as automation, robotics and AI. Creativity, problem-solving, adaptability and resilience will be paramount in the future,” Ms Perrens said.

Prof. Uncles underscored the importance of producing graduates with a current and focused work-ready skillset.

“UNSW’s Bachelor of Commerce has always done well in attracting students with first-rate maths and literacy abilities with a good technical grounding, and then building on that to develop their analytical and critical skills within a particular discipline," Prof. Uncles said.

He said employers were looking for graduates with analytical and critical thinking skills who could work with data and apply their insights to address particular business or societal problems. Areas of application are as diverse as auditing and fintech, and consulting and business analytics.


Prof. Uncles said employers were also looking for communication skills that extended beyond simple oral and written presentation to the visual presentation of data using platforms like Tableau and PowerBI, and the ability to draw out insights for decision-making.

Other valuable skills incorporated into UNSW’s Bachelor of Commerce include teamwork and collaboration to address practical business problems, well-developed levels of cultural competence, business ethics and leadership in terms of influence.

“All our students will be engaged in work-integrated learning and have access to our unique Career Accelerator services, including options for career development, internships, mentoring, and practicums. They will curate these activities – and their attainment of skills – into personal portfolios,” Prof. Uncles said.

“We are embedding all of these skills and competencies, and practical employability features, into the curriculum – they aren’t optional extras, they are built into the fabric of the degree.”


Employers and UNSW’s Business Advisory Council also highlighted the importance of cross-functional and cross-disciplinary thinking. The Bachelor of Commerce first year courses now come together as a fully integrated offering.

“If you think about what goes on inside an organisation, there are interrelationships between all the functions,” Prof. Uncles said. “Accounting and finance principles naturally fit together, while international business and marketing often go together, so too do governance, regulation and ethics.

“In the broader business ecosystem, at a macro level, opportunities and problems don’t present themselves in neat packages, so it’s important to apply a business mindset where connections and interdependencies are understood.

“We carry this through to double degree programs where the Bachelor of Commerce is offered in combination with other degrees,” Prof. Uncles said.

A large number of students, for example, were undertaking a Commerce degree with Engineering, Prof. Uncles said. He explained how this approach might add cross-functional value within an organisation.

“Say there was a problem around water resources in a region of Australia," Prof. Uncles said. "You can think about that from an engineering perspective, but also think about the business opportunities presented by water management.

“That’s where value is created, or if you do it badly, where value is lost – and that’s the kind of connected thinking we are developing in our students.”

The first undergraduate intake will be for term one, 2021.

More details are on the UNSW Business School website.



Don’t fear the robots: Flinders Uni helps future workers with WIL power

FOR WORKERS of the future to thrive with robots and artificial intelligence, they will need to learn innovation through strong Worker Integrated Learning (WIL) programs, which can be in the form of apprenticeship, placement or industry-partnered programs.

Flinders University professor Giselle Rampersad has investigated key factors that drive innovation among WIL students and has found that upskilling workers with vital innovation capabilities is key for the future employment landscape. 

“While there is some fear that robots and artificial intelligence may replace some occupations, workers will remain relevant in a fast-changing career landscape if they are innovative, able to spot opportunities that can transform industries and provide creative solutions to meet global challenges,” Professor Rampersad said.

To develop such capabilities, WIL has emerged as an important approach – which Prof. Rampersad has investigated with a quantitative, longitudinal study that measures student capabilities before and after participation in a WIL placement at a business. 

The study found that critical thinking, problem solving, communication and teamwork have significant impacts on the development of innovation, which is the vital ingredient for workers in the era of artificial intelligence.

The study also identifies which areas of WIL programs have been most beneficial, and what areas need more attention to nurture greater innovation.

“Reaping the benefits of industry 4.0 requires a focus on the human factors,” Prof. Rampersad said.

“Innovation is needed to transition the workforce effectively. This will not only ensure that workers can effectively and confidently use the new technologies but also that they survive and thrive in a quickly changing workplace.”

To measure the effectiveness of current upskilling of workers, Prof. Rampersad analysed responses to a questionnaire of more than 100 students – both before and after their placement – who participated in the WIL program.


Prof. Rampersad’s paper – Robot will take your job: Innovation for an era of artificial intelligence – has been published in the Journal of Business Research. The study was funded by the Australian Collaborative Education Network (ACEN) in collaboration with Dr Vlatka Zivotic-Kukolj.

Professor Rampersad is pleased the study has been able to produce a validated tool that quantitatively measures the development of innovation and its drivers.

“Results from this tool can feed back into WIL program development to enhance student preparation and support for skill development,” Prof. Rampersad said. “It will also be useful in offering feedback to students on their career progression, self-awareness and empowerment for their development.

“For industry and a community looking for innovative solutions to address challenges facing the areas of health, food, environment, manufacturing and the economy, the interaction of talented students with industries and businesses will prove highly beneficial.

“The well-researched and well-developed tool to measure the development of innovation provided by this study can be used to enhance collaboration and innovation between university and industry.

“In an era increasingly characterized by artificial intelligence, rather than fearing the robot, attention is needed on equipping the workforce with innovation skills for the future of work.”


What jobs are making it beyond COVID-19?

By Leon Gettler >>

BUSINESSES are getting to a post-pandemic normal, but many Australians are not comfortable getting back to work.

New research by Ipsos found that Australians are split on the issue of returning to work – with many worried about their safety.

Ipsos has been monitoring trends since February and, since May, it has seen a growing tension between a desire to open businesses and restart the economy mixed with concerns from people about leaving their homes,

The first survey found Australians were evenly divided with 49 percent saying too many people were at risk and versus 51 percent who said the risk was minimal and businesses needed to get moving.

They were also split on whether jobs lost in the lockdown would return with 47 percent saying they would return and 45 percent saying they would not return.


Globally, there were more people saying the jobs lost in the lockdowns would not return.

“The other interesting thing we saw was, both in Australia and globally, it was older citizens who were a bit more sceptical about the return of jobs,” Ipsos director David Elliott told Talking Business

“So we saw in Australia that 47 percent of that 45-74 year old group were suggesting jobs won’t return versus 37 percent of under 35s.

“The trend was the same globally. What we saw in Australia is we are probably less pessimistic about the return of jobs.

“The equivalent figures globally was that 53 percent of 45-74 year olds thought jobs wouldn’t return versus 45 percent of those under 35.”


The Ipsos survey is done online across 16 countries with a wide-ranging questionnaire. The countries are Australia, Brazil, Canada, Germany, Spain, France, India, Italy, Japan, Mexico, Russia, South Korea, UK, US and South Africa.

Mr Elliott said the data tied in with other questions about how long people thought it would be before the economy returned to normal. People said it would take a long time.

“Our latest data says globally and in Australia, 36 percent of people are talking about returning to normal in six months to a year, another quarter are saying one to two years and then you have another 10 percent saying it’s two or longer or never,” Mr Elliott said.

“That’s partly what drives that scepticism about jobs returning because no-one is seeing a quick turnaround from the pandemic economically.”

Ipsos also found 53 percent of people predicted they would make small changes to their daily lives and another quarter were saying they would do everything exactly the same.

The survey sends a clear message to governments, central banks and businesses about what people expect and need.

“I think what the community wants from government but also business is some messaging and reassurance that ‘We know how to get through this and we know how to keep you safe as we return to it’,” he said.

Mr Elliott said the issue for larger businesses was ensuring they could manage behaviours across all of their sites

“You talk to people out there and the experience they get in one particular banded store in one place is very different to the experience they get maybe 20 minutes down the road or half an hour on the other side of Sydney, so that raises questions and feeds back to this nervousness,” he said.

Hear the complete interview and catch up with other topical business news on Leon Gettler’s Talking Business podcast, released every Friday at  

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