How to resolve AdBlock issue? Nayax process develops extraordinary flexibility with cashless payment technologies
By Leon Gettler, Talking Business >>
THE FUTURE of fintech is growing. And it’s remarkable.
Take the story for example of Nayax, a global fintech leader in cashless payment technology servicing unattended devices like vending machines, self-serve car washes, EV chargers and coffee machines.
Dylan Winik, Oceana CEO at Nayax, said the global company takes care of all the unattended devices.
“There’s a very large amount of unattended machines in the country as well as the world that require payments,” Mr Winik told Talking Business.
“Specifically in Australia, 90% of payments were contactless, were cashless. 
“So cash is on the downfall and we are applying the full A to Z service,” he said. “Not only the card reader but we also provide the full back end solutions, the banking solutions, but also the back end solutions so that customers can actually manage their whole business including stock control if it’s a vending machine – which machines need to be filled up, setting levels, managing how much money is going in and out.”
Sizeable infrastructure coverage
That requires a lot of infrastructure. Nayax has 1500 employees globally and has multiple server banks in different continents that actively sync between each other – and that keeps the firm reliable across the globe.
“They actively work together with the different server banks across the world so that should we need to do an upgrade or change or have an issue with an Australian server, out customers would not have any impact or know that’s something was going on. We would just bounce off the other servers around the world,” he said.
Mr Winik said there would be no time lost and all the devices have roaming SIMs in them.
When the Optus outage occurred two years ago, Nayax clients seamlessly bounced to Telstra or Vodaphone and didn’t experience any problem.
“Our devices picked the strongest network at the time and if that that stronger network became unavailable, it bounced to a secondary network,” he said.
Mr Winik said Nayax is consistently looking at the market to find different scenarios of what is and what isn’t available.
This means it is putting a lot of its profits into R&D.
“We have six or seven hundred people in our head office, the majority of them are developers and technical people who are consistently working around the clock to develop new features and functionality to keep us ahead of the market,” he said.
“A lot of our profits are reinvested in R&D in order to gap into new verticals.”
New Nyax retail device being launched
Mr Winik said, this quarter, Nayax would be introducing a new retail device. 
“Imagine walking into a hotel and part of your hotel key which you use to get into your door,” he said.
“And you walk downstairs there is a vending machine at one or two o’clock in the morning which you can use – not with your credit card but with your hotel key.
“You arrive downstairs in the parking lot and you start an EV charger using your hotel key.
“When you walk into the bar area and you’re buying dinner or a drink. Imagine the ecosystem where you can tap your room key.
“And when you check out, it will itemise everything,”
Mr Winik said the R&D is never-ending.
“We are consistently thinking of new features and benefits, new markets to break into, new businesses to acquire globally,” he said. 
“It’s the beginning.”
Hear the complete interview and catch up with other topical business news on Leon Gettler’s Talking Business podcast, released every Friday at www.acast.com/talkingbusiness
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