How to resolve AdBlock issue? Emirates finds 5 ways to help customers travel with greater confidence
FROM FREE DATE CHANGES to airline industry-first comprehensive travel insurance, Emirates is making adjustments to give customers greater flexibility and more choice – and bring greater confidence to passengers choosing the airline through this challenging economic and geo-politically unstable era.
Emirates has increased flexibility for customers, giving them the ability to tailor their travel plans for greaer peace of mind – from booking through to the moment they arrive at their destination. 
The five key initiatives are a shot across the bow of other carriers, many of which are likely to try to adapt and copy Emirates to stay competitive in these challenging times.
The measure are:
1. Unlimited free date changes to Dubai
From August 10 this year, customers travelling to Dubai have been able to change their travel dates as many times as they need, free of charge, across every type of fare. Unlimited, free of charge changes run across Saver all the way through to Flex fares in Economy, and for Special, Saver and Flex fares in Business Class.*
Economy Flex Plus, Premium Economy, Business Flex Plus and First Class fares continue to remain fully flexible.
2. Refunds, at a fraction of the cost
Emirates has also substantially reduced refund fees on flights to Dubai to US$50 on Saver fares and US$25 on Flex fares in Economy. In Business Class, refund fees will be US$50 on Special and Saver fares and US$25 on Flex fares.** Together with unlimited free date changes to Dubai, this latest measure means customers can adjust or step away from a booking with minimal penalties, whatever their circumstances.
3. A free date change anywhere across the network
Customers travelling anywhere on the Emirates network receive one free date change on tickets booked from April 2, 2026, including journeys connecting through Dubai. Customers can also hold a fare for 24 hours at no charge while they finalise their plans.*
4. Comprehensive Travel Cover
Emirates’ Comprehensive Travel Cover is an industry-first insurance product covering a range of scenarios, including added conflict cover with reimbursement of medical expenses up to US$25,000 and a free trip extension of up to 30 days. The cover is not restricted by government travel advice. Customers are also covered for trip cancellation, baggage delay and loss, in addition to unlimited worldwide medical expenses and emergency evacuation.
Available at an accessible premium and across 27 countries, the cover can be purchased at the time of booking on www.emirates.com or added to an existing booking through Manage Booking.
Where flights are disrupted, Emirates will support with accommodation directly for impacted customers. Where onward connections on other airlines are affected, or Emirates services are unavailable, customers are rebooked to their destination at no additional cost, including where cancellations are caused by airspace disruptions.
5. More flexibility and savings for Emirates Skywards members
Emirates Skywards members can get more from their journeys, with greater flexibility, more opportunities to progress their tier and additional savings when using their miles.
Until August 31, members can benefit from:
- 20% fewer Tier Miles required to reach Silver, Gold and Platinum status.
- 20% bonus Tier Miles on Emirates and flydubai flights.
- More savings with Cash+Miles, with a special rate of 2,000 Miles = US$30, instead of the usual US$15, when using miles towards Emirates or flydubai flights, excess baggage, lounge access and seat selection.
* An applicable fare difference may apply.
** No show fees remain unchanged.