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Public Accounts committee inquires into Defence Major Projects and Commonwealth Financial Statements

THE Joint Committee of Public Accounts and Audit (JCPAA) has commenced two inquiries into important areas of public sector accountability as part of its examination of Auditor-General’s reports.

The Auditor-General's reports on Defence Major Projects and on Commonwealth Financial Statements are critical accountability mechanisms for the expenditure of public funds.

Committee Chair Lucy Wicks MP said the Major Projects Report inquiry was an important opportunity for Parliament to review the cost, progress and technical attributes of major Defence acquisitions, and the review of financial statements gives the committee the chance to examine Federal Government agencies' expenditure.

"The JCPAA scrutinises the governance, performance and accountability of Commonwealth agencies, to examine whether public money is used in an efficient, effective, economical and ethical manner," Ms Wicks said. "The committee has an important role holding Commonwealth agencies to account."

The Committee invites submissions to the inquiries which address the terms of reference. Public hearings will be held in the second half of 2021.

For more information about this Committee, visit its website.

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Juukan Gorge inquiry: Magazine Hill

THE Waanyi Native Title Aboriginal Corporation RNTBC will discuss their experience with New Century Resources at a public hearing tomorrow.

Committee Chair, Warren Entsch MP, noted that it was unfortunate the committee was unable to visit the Waanyi PBC in person due to COVID-19 restrictions.

Mr Entsch said, "The discussion via teleconference will be valuable to this inquiry. We will be interested to hear about the decision-making process that led to the agreement to the Cultural Heritage Management Plan for Magazine Hill."

The Waanyi Native Title Aboriginal Corporation RNTBC, in their submission, conveyed that the Waanyi People’s final decision to consent to the excavation of Magazine Hill was taken with considerable sadness, but it was an informed decision.

program for the public hearing is available on the committee’s website.

Public hearing details

Date: Thursday, 8 July 2021
Time: 10am to 11am AEST
Location: by video/teleconference

The hearings will be broadcast live at aph.gov.au/live.

Further details of the inquiry, including terms of reference, can be found on the Committee’s website.

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Viagogo investigated by NSW Fair Trading

NSW Fair Trading is investigating ticket reseller Viagogo as consumer complaints against the company spike in line with the reintroduction of ticketed events. 

There have been 36 complaints received about Viagogo in 2021 so far, 16 relating to ticket scalping, 11 relating to the cancellation of events that were not refunded, 5 relating to misleading customers that they are the authorised seller, 3 for tickets not being delivered in a timely manner and 1 for not providing age restriction advice. 

NSW Fair Trading Commissioner Rose Webb said with the arts and entertainment already struggling, ticket scalpers and especially Viagogo "should not get away with ripping off consumers".

“It was big news in 2018 when NSW Fair Trading made ticket scalping illegal by making it an offence for ticket resellers such as Viagogo to charge more than 10 percent extra on the original ticket price and transactions costs,” Ms Webb said. 

“We did briefly see a drop off in complaints but then we saw a spike at the end of 2019. When the pandemic hit complaints obviously dropped off again as events were not able to go ahead.

“However now that events are back on the agenda, we have seen a spike again and despite Viagogo being explicitly warned and receiving a $7 million fine from the ACCC in 2020, they continue to flout the rules.

“Those within the entertainment and arts industry have been vocal about the obliteration of their industry due to COVID and they do not need the additional stress of ticket resellers scalping well-meaning fans. 

“We will be investigating and using our powers to stop any unlawful behaviour.”

In 2021 the most common complaints related to tickets for the musical Hamilton exceeding the 110 percent cap.

Ms Webb urged anyone who had witnessed or experienced ticket scalping to report the incident at the Fair Trading website: Make a complaint | NSW Fair Trading 

For more information about consumer rights and ticket reselling go to Tickets, parties and events | NSW Fair Trading.

 

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Health Metrics expands technology offering with Uniti Software acquisition

AUSTRALIAN health and social care software organisation, Health Metrics, has acquired Uniti Software from Integrated Living.

This is a strategic acquisition for Health Metrics as it provides further pathways into the health and social care sector by adding another 73 customers to its portfolio.

Health Metrics is a well-established supplier of leading solutions for the residential aged care, retirement village, home care, disability care and primary health care sectors ('health and social care') in Australia and New Zealand. Uniti Software’s capabilities in primary healthcare and home and community health complements the existing Health Metrics suite.

“This is an important piece of the strategy puzzle that enables Health Metrics to provide a care continuum to consumers,” Health Metrics CEO Steven Strange said. “We’re very excited to have the folk from Uniti as part of the Health Metrics family.”

Uniti Software was born from the Ballarat District Nursing Society Inc, ater Ballarat and District Nursing and Healthcare, which identified the need to better manage the patient journey, information and improve their reporting. They decided to create a new system, “…by healthcare workers for healthcare workers…”.

Uniti offers one client record that can handle multiple funding sources, powerful scheduling tools, detailed reporting, as well as both online and offline mobile capabilities for critical information input and tracking at the point of care.

“The real winners from this transaction are the Uniti customers. They will now be part of a larger technology group with a broad-based offering," Mr Strange said.

"Uniti’s 'one client record' aligns well with Health Metrics’ eCase. The design principals have commonality. That is, a single client record architecture (SCRA) that allows clients’ records to move with them across the care continuum. It enables providers to make better, data-driven decisions which ultimately lead to significantly better care outcomes for our most vulnerable citizens.

"The additional 73 customers to the Health Metrics portfolio means that Health Metrics now provides solutions for more than 245 customers across Australia and New Zealand in what is quickly becoming the technology provider of choice for health and social care organisations," he said

www.uniti.com.au

www.healthmetrics.com.au

 

 

About Health Metrics:

Established in 2008, Health Metrics is a leading provider of software solutions to the aged care sector. Health Metrics’ enterprise software solution, eCase, supports the functions of Residential Aged Care, Retirement Villages, Home Care, Disability Care and Primary Health Care for customers of any size.

Health Metrics is majority-owned by Tanarra Capital, an Australian alternative asset manager with over $1.7 bn in funds under management.  Founders, Steven Strange and Lisa Papettas, who own a significant minority stake, have extensive knowledge of IT, aged care metrics and clinical care. eCase is fast becoming the number one choice of leading providers of care in the Australian and New Zealand markets.

Health Metrics Company Website:

Cbus Super delivers biggest return in fund’s history: 19.34%

CBUS SUPER has announced a 19.34 percent return for its Growth (Cbus MySuper) option, the largest annual return in the fund’s 37-year history.

Cbus Super chief investment officer Kristian Fok said the outstanding result was a demonstration of the fund’s strategic approach to markets during Covid-19 volatility.

“I’m proud of the way that our investment teams have negotiated market volatility over the last 18 months,” Mr Fok said.

“Cbus was one of a small group of funds to achieve a positive result (0.75%) during the previous 2019/20 financial year. To then have the confidence to get back in the market is testament to the people and structures that we have put in place over the last five years.

“We managed our cashflow exceedingly well during the initial Covid-19 volatility which meant that we could invest for our members on the upswing.” 

Cbus Super now manages 35 percent of assets in-house. Mr Fok said building up this internal capacity has provided the fund greater insights into markets and allowed for a significant reduction in investment fees.

“We have reduced investment fees by $400 million since 2017 which has helped add to our returns,” he said.

“We have seen the cost of managing a dollar of savings fall by 8 percent compared to last year which is a really strong outcome. Results like this are strong indicator of the significant benefits of being involved in a fund of this scale.”

Mr Fok said the fund’s focus on increasing scale and reducing fees should serve members well as market conditions become more difficult.

“Obviously we would love to see strong double-digit returns like this every year but indications are that conditions will become tougher,” Mr Fok said.

“That’s why increasing scale and reducing investment costs is so important. Superannuation is a long-term game and the gains members see from fee savings will compound over time.”

Cbus Super CEO Justin Arter said the fund’s expertise in property and the built environment benefitted both members and the wider economy as the country struggled with Covid-19 lockdowns.

“There were stages last year where quality developments were struggling to get the finance they needed,” Mr Arter said.

“As banks were tightening lending, Kristian and his team were able to support successful developments to keep going at pivotal time for the construction industry. Cbus Property has also been able to commit to new projects during the height of the pandemic.

“Our lending enabled the delivery of 862 new residential units, which is a really important contribution given some of the supply constraints we are now seeing.

“On top of that, Cbus Property released 471 apartments to market during the last financial year, continuing their significant pipeline of work.

“We are proud of the record result we have achieved for members and of the way we have supported construction jobs and property supply at such an important time for the country.”

www.cbussuper.com.au

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Juukan Gorge inquiry: critical insights

THE Minerals Council of Australia will discuss its perspectives on cultural heritage protection and insights into improvements that could be made in the sector with the Northern Australia Committee at a public hearing tomorrow.

As well as this second appearance by the Minerals Council, the committee will also be hearing from Glencore/McArthur River Mine, Australian Archaeology AssociationAustralian Indigenous Archaeologists Association, Northern Land Council and Kokatha Aboriginal Corporation.

Northern Australia Committee Chair Warren Entsch noted that it would be interesting to hear the perspectives of archaeologists working in the area of Indigenous cultural heritage.

Mr Entsch stated he was "keen to engage with the Northern Land Council and the Kokatha Aboriginal Corporation in order to discuss their perspectives on issues that have been raised by other stakeholders".

The Australian Archaeology Association, in its submission, conveyed that situations comparable to Juukan Gorge, where Aboriginal sites having cultural significance to Traditional Owners, as well as scientific archaeological significance, are destroyed all too often.

A key issue for the Australian Indigenous Archaeologist’s Association is the dumbing down of Australia’s National, State and Territory Indigenous heritage legislation since the adoption of the EPBC Act in 1999.

program for the public hearing is available on the committee’s website.

Public hearing details

Date: Tuesday, 6 July 2021
Time: 9am to 3pm AEST
Location: by video/teleconference

The hearings will be broadcast live at aph.gov.au/live.

Further details of the inquiry, including terms of reference, can be found on the Committee’s website.

 

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Reforms cut red tape for charities fundraising in NSW

THE Australian Charities and Not-for-profits Commission (ACNC) welcomes reforms that will further reduce the red tape burden for charities fundraising in New South Wales.

From July 1, charities registered with the ACNC can access a more simpleapplication process when applying to NSW Fair Tradingto receive or renew an authority to fundraise in that state.Registered charities that are fundraising authority holders will not be required to submit a separate annual returnto NSW Fair Trading - they will only need to report to the ACNC.

This reporting arrangement applies from the 2021 Annual Information Statement.

Acting ACNC Commissioner Anna Longley praised these reformsas "yet another step in reducingthe regulatory burden for charities"

These reforms will make it easier for charities to fundraise in New South Wales, allowing them to focus on their charitable purposes, Ms Longley said. 

“One of our main goals is to reduce the regulatory burden for charities by minimising duplication and harmonising reporting.”

NSW Fair Trading website.

ACNC website

 

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Accommodation Association welcomes Federal Goverment support

THE Accommodation Association has applauded National Cabinet’s four phase pathway out of the pandemic.

The international travel ban has significantly impacted metropolitan hotels particularly those in the international hubs of Sydney and Melbourne. Sydney hotels are currently at sub-2 percent occupancy and facing at least 50 percent cancellation rates all the way through to August as a result of the most recent state and territory border closures and restrictions. 

“The Accommodation Association along with the Australian Chamber of Commerce and Industry and several other peak bodies have been calling for National Cabinet to release its roadmap to recovery and we welcome the common-sense approach outlined in today’s four stage plan," Accommodation Association CEO Dean Long said.
 
“We look forward to continuing to work with government at all levels as we work towards establishing key milestones in learning to live safely with COVID within a more normal framework.
 
Our sector more than most has been heavily hit as a result of the international travel ban and the ongoing domestic border closures and restrictions. Our people and our properties, especially those hotels and accommodation providers in Sydney and Melbourne, have been under immense pressure and today’s announcement means we can all breathe a little easier because an end is now in sight," Mr Long said.

“Hotel quarantine has been critically important to allow thousands of Australians return home. Our members look forward to working with the government to ensure all Australians that wish to return home can.
 
“We welcome the enhanced vaccination rollout, and we encourage all Australians to get vaccinated so that we can all get back to living and travelling sooner rather than later.”\

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World First Australian Carbon Industry Code of Conduct now fully operational

AUSTRALIA’s world-first climate-related consumer protection code of conduct is now fully operational, committing the nation’s carbon industry to higher standards of integrity, transparency and accountability than ever before. 

The Australian Carbon Industry Code of Conduct has expanded its powers to investigate consumer complaints, monitor and audit activities of its 22 signatories, and take enforcement action against those that deliberately mislead or disadvantage community clients. 

John Connor, CEO of the Carbon Market Institute, which administers the voluntary code said, “This is a vital step in growing a high integrity Australian carbon reduction and sequestration industry that farmers, consumers and investors can rely on. It’s an important world-first, building on an already respected framework of government assurance.” 

Code signatories include carbon service providers who, on conservative estimates, represent almost half of all carbon credits issued under the Federal government’s Emissions Reduction Fund. They are, or will be, significant participants in state-based contracting such as Queensland’s Land Restoration Fund. 

Code signatories also include intermediary brokerage, legal and advisory service providers. Many signatories engage with independent landowners, farmers, pastoralists and Indigenous stakeholders in their business activities. 

Under the code, these carbon businesses have committed to ensuring this engagement follows proper, ethical processes, does not jeopardise the stakeholders’ rights, and enhances the industry’s overall reputation. 

The Carbon Market Institute recently appointed former Clean Energy Regulator board member Virginia Malley, and regulatory and finance experts Kim Lawrence and Ross Carter as members of the inaugural Code Review Panel – an independent body that will act as an arbitrator of code compliance and appeals processes. 

The code administrator also welcomed the New South Wales Government as its second formal government partner, joining the Queensland Government in endorsing the code as a critical third-party assurance framework for developing state carbon markets. 

Esther Bailey, director for climate resilience, adaptation and net zero emissions in the NSW Department of Planning, Industry and Environment, said, “We are excited to be the second government partner supporting this important market-shaping code. 

“Strong and credible carbon markets will be vital to meeting the decarbonisation challenge, and tools like the Code will help us get there.” 

Mr Connor said, "The code has now reached a critical milestone of maturity, and with growing support from governments and industry partners, this framework is now an important foundation of Australia’s climate response.” 

The code of conduct aims to increase the quality of carbon abatement that is occurring in Australia, ensuring that projects ranging from traditional fire management in Cape York to native ecosystem regeneration projects in Tasmania all contribute positive outcomes to local employment, the environment as well as to the stakeholders involved. 

“Considering the scale and extent of climate action required to limit global warming to 1.5 degrees celsius, carbon projects remain a critical climate solution," Mr O'Connor said.

“As this industry grows, the code will play a role in ensuring that local communities, Indigenous stakeholders and farmers can make informed decisions, are engaged in a meaningful way, and that appropriate benefit-sharing takes place. 

“The code also provides a layer of consumer protection to other market participants, providing an additional level of risk assurance to the large and multinational corporates that are increasingly purchasing carbon credits. 

“In addition, the code seeks to integrate climate repair with land and history repair – so that carbon projects contribute to healthy, resilient and pragmatic benefits to Indigenous communities that respect their native title rights. 

“We look forward to working with our expanding cohort of signatories in the coming months and raising the integrity and reputation of the industry to match the rate of growth of private and public sector investment in climate action right across the country. 

“We also look forward to engaging with our government partners and industry supporters to ensure our carbon industry can continue to contribute to Australia’s emissions targets at the highest levels of integrity, transparency and accountability possible.” 

About the Australian Carbon Industry Code of Conduct 

The Australian Carbon Industry Code of Conduct is a voluntary compliance framework that aims to promote best practice within Australia’s carbon reduction and sequestration industry. The code provides guidance for carbon service providers undertaking carbon projects including under the Emissions Reduction Fund and other Voluntary Offset Schemes in Australia 

About the CMI 

The Carbon Market Institute is the industry association for business leading the transition to net-zero emissions and has over 100 corporate members including primary producers, carbon project developers, emission intensive companies and legal, banking and advisory service providers. CMI also operates as the administrator of the Australian Carbon Industry Code of Conduct.

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Resources and energy exports hit record high

AUSTRLALIAN resources and energy exports have hit a record high of $310 billion in 2020-21 – almost a third of a trillion dollars – according to the latest Resources and Energy Quarterly (REQ) update. 

Resource export earnings are estimated to be almost seven percent higher than the record set last financial year, with earnings expected to rise even further to $334 billion in 2021–22. 

Queensland Resources Council (QRC) chief executive Ian Macfarlane said Queensland’s major commodities of coal, LNG, bauxite and zinc are helping drive the strong growth outlook.

"The resources sector underpins our state and national economy, which is why it’s been so important to keep resources companies operating safely during COVID-19,” he said. 

“It’s also why the QRC is working so closely with the State Government to work out the best way to keep our FIFO and DIDO workers safe, as well as protect the communities in which they work and live.” 

This week the QRC renewed its offer for Queensland’s resources sector to assist the State Government with vaccine transport and by providing regional facilities and health staff to support vaccination hubs if needed. 

Mr Macfarlane said the latest outlook for resource exports shows the world economy is bouncing back from the impact of the COVID-19 pandemic. 

“Metallurgical coal companies are benefiting from a surge in world steel production, with Australian export volumes expected to increase by around 10 percent to 2023,” Mr Macfarlane said. 

“The price for metallurgical coal is also set to increase, with the Chief Economist reporting prices have regained all of the losses incurred due to China’s informal ban in Australia’s coal imports. 

“There’s also good news for thermal coal producers, with the Japanese thermal coal contract reference price now finalised and set to increase by 60 percent on the previous year.” 

Queensland’s other powerhouse commodities are also in line for significant growth, notably zinc, with New Century Resources’ Century Mine in North-West Queensland expected to boost plant throughput by 20 percent. 

MMG’s Dugald River increased its output of zinc by 38 percent year-on-year in the March quarter 2021. 

Mr Macfarlane said strong demand for LNG from emerging Asian economies is expected to increase by 44 percent due to declining local domestic gas production, the expansion of gas-fired power generation and new LNG infrastructure developments. 

He said increasing demand for aluminium was behind a 22 percent rise in prices in the first half of 2021. 

“World demand for aluminium is expected to remain strong in the second half of 2021 and likely to push prices to an average US$2,130/tonne, which is up 25 percent from 2020,” he said. 

“The positive forecast for resources exports is great news for our sector and great news for Queensland, because it means more money flowing through the state economy, more jobs and increased prosperity for the businesses that provide goods and services to the resources sector.” 

* The REQ contains the Office of the Chief Economist’s forecasts for the value, volume and price of Australia’s major resources and energy commodity exports. Click here for the June report. 

www.qrc.org.au

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Australia's leading banking products recognised in 2021 Consumer Finance Awards

SUNCORP has been recognised as ‘Bank of the Year’ for the fourth consecutive year in the 17th Consumer Finance Awards, published by Money magazine.

The annual awards help Australians find the top performers in each category so they can bank, borrow and invest with the best. The awards recognise the leading financial institutions across 21 categories.

Notable award winners were Suncorp (Bank and Business Bank of the Year), Budget Direct (Insurer of the Year), ME Bank (Money Minder of the Year) and Bendigo Bank (Home Lender of the Year).

Suncorp, Budget Direct, ME Bank, Police Bank, La Trobe Financial, Greater Bank, Move Bank, Bank First and Freedom Lend all retained their awards from 2020.

The winners are recognised for their competitive pricing for Australians and consistent focus on the markets they serve.

The collection of winners and finalists are selected after a rigorous data-driven analysis assisted by research leaders Rainmaker Information and data provider InfoChoice.

"With COVID-19 hitting our bank balances hard, your choice of finance provider could make the difference between shaving years of your loan or wearing those mortgage boots for longer," said Michelle Baltazar, editor-in-chief of Money magazine.

"We congratulate our winners for giving more Aussies the chance to fulfil their dreams, whether it's buying property for the first time or financing a small business, through better banking deals."

Julia Newbould, managing editor of Money magazine, congratulated the winners by saying, “it was good to see a lot of winners from previous years still performing at the top of our lists - it shows that they are committed to continuing to look after their members' best interests. It was also great to see new players emerge in these competitive categories. A competitive market is always going to be a win for consumers.”

The full results of the Consumer Finance Awards are published in the July issue of Money magazine, on sale from Thursday, July 1, 2021.

Also in the July issue of Money is Good Debt, Bad Debt, looking at how borrowing money can have a positive effect on your financial future.

And Paul Clitheroe writes a special feature on spotting frauds: 'If it sounds too good to be true, it probably is'.

Category

Winner

Bank of the Year

Suncorp

Business Bank of the Year

Suncorp

Customer-Owned Bank – Credit Card Issuer of the Year

Bank First

Credit Card Issuer of the Year

Bank of Melbourne

Non-Bank - Credit Card Issuer of the Year

Coles

Home Lender of the Year

Bendigo Bank

Non-Bank Home Lender of the Year

Reduce Home Loans

Customer-Owned Bank - Home Lender of the Year

Sydney Mutual Bank

Customer-Owned Institution of the Year

Greater Bank

Insurer of the Year

Budget Direct

Investment Lender of the Year

Adelaide Bank

Non-Bank - Investment Lender of the Year

Freedom Lend

Customer-Owned Bank - Investment Lender of the Year

Police Bank

Non-Bank Lender of the Year

La Trobe Financial

Margin Lender of the Year

Leveraged Equities Limited

Customer-Owned Bank – Money Minder of the Year

Heritage Bank

Money Minder of the Year

ME Bank

Non-Bank – Money Minder of the Year

Newcastle Permanent

Non-Bank - Personal Lender of the Year

Alex

Personal Lender of the Year

HSBC

Customer-Owned Bank - Personal Lender of the Year

Move Bank

 

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