‘Hybrid’ IT holds future for business: CenturyLink

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AUSTRALIAN businesses are mixing and matching internal and external information technology (IT) services to create optimum solutions, a new report from CenturyLink has found.

So-called ‘hybrid IT’ is the architecture of choice for Australian organisations, according to the Australian Hybrid IT Adoption Index research by CenturyLink – and one of the major focuses for decision making is security. In fact, for 29 percent of companies not going to a hybrid system, they are holding back because of online security concerns. 

The research found 66 percent of respondents were already using managed services, while more than one-fifth of those remaining planned to used managed services in the next 12 months.
A hybrid IT blend of in-house and third-party IT services – such as colocation, managed hosting, managed services, network solutions and/or cloud – can provide powerful and highly responsive infrastructure capabilities, according to CenturyLink regional director for Australia and New Zealand, Stuart Mills.

“Successful hybrid IT planning needs to begin with a clear understanding of the organisation’s existing IT capabilities, business objectives and workloads,” Mr Mills said. “The key is to identify which areas are not performing optimally and decide whether the organisation needs to supplement those in-house capabilities with external expertise.”

According to the CenturyLink report, the most popular types of applications being run on outsourced infrastructure are online applications such as websites and e-commerce (48 percent), applications used for back-office services such as finance and enterprise resource planning (43 percent) and disaster recovery/business continuity planning solutions (31 percent).

Security is the main concern for 78 percent of organisations when looking for data centre colocation and outsourcing due to the increasing number, variety and sophistication of cyber-attacks. A perceived lack of security is also cited as the main barrier to moving infrastructure into a hybrid IT model for 29 percent of companies.

Mr Mills said companies considering a hybrid IT approach were looking for providers that could deliver a full spectrum of security products and services that fit their business and technology needs. This includes outsourced experts to act as an internal security team, and the ability to deliver comprehensive protection inside the company’s offices, the data centre (on-premise, outsourced, or third-party) or in the cloud.

The Australian report underscores findings in a recent IDG Research study in the United States, which found that companies across the globe had plans to engage outside technology and planning expertise within the next few years.

The IDG Managed IT Services report, sponsored by CenturyLink, found that IT decision makers are increasingly exploring hybrid IT solutions and evaluating service providers that offer a breadth of services. 

The Australian report also supports the hybrid IT balance enabled by CenturyLink’s portfolio of IT services, consulting, network services and data centres, which organisations can optimise to meet their current and evolving needs. 

The Australian Hybrid IT Adoption Index surveyed 150 decision makers in a variety of industries during August and September 2015.

www.centurylink.com.au

The full report can be downloaded from http://www.centurylink.com.au/assets/australian-hybrid-it-adoption-index-2015.html.

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