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| Member Service Excellence Workshop |
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Tuesday, 24 February 2009 |
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| 1 day workshop Brought to you by |
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Delivered by Kevin Cahalane, CEO, Membership Growth.
Australia's most successful and results driven membership sales/service trainer.
Turn Your Member Service Department into a "Revenue Generating Powerhouse"
A dynamic one day workshop, designed for Membership Managers and Team Leaders, that will give you the tools and resources to:
• build member relationships and loyalty
• recruit more members
• keep member renewals strong
• earn significantly more member revenue; and
• recession-proof your organisation in 2009 and beyond.
Who should attend: Membership Managers, Coordinators, GM's and other line managers/team leaders.
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Brisbane
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Tuesday
24 February 2009 |
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TBA |
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CBD location TBA
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NFPN Members $390
Membership Growth Members $390
Non Member $490
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Contact Not-For-Profit Network for event and ticket information.
Click here to register online now to secure your place.
We only have a limited number of places as this is a hands on intensive workshop.
All Participants receive:
• Skills building, team building and motivational tools and resources.
• Customer Service Excellence - 16 Module training program full of quality content.
• A set of notes and handouts - invaluable future reference material.
• Leadership Excellence - a series of 50 inspirational articles, quotes and ideas for leaders.
• Resources for managing a culture of excellence and managing complaints.
"The above will be provided in hard copy during the course and on a DVD - in Word format, for you to utilise in the future".
• Morning Tea, Lunch and Afternoon Tea
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Location: CBD location TBA
Contact: Not-For-Profit Network |
| PO Box 380
Ipswich, Queensland 4305
Our telephone:
+61 7 3310 3800
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